Samsung US09PEGE manuály

Samsung US09PEGE Instalační příručka (308 strany)

Značka: Samsung | Kategorie: Split-systém klimatizace | Velikost: 3.16 MB |

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Tabulka s obsahem

Full-time Recorder

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Doc Version 7.8.1-2

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2008-01-31

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Contents

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About This Guide

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This Guide

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Related Documents

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Standard Conventions

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Information Icons

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If You Need Help

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Contacting Technical Support

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Direct internet FTP

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Getting Started

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Setting Up

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Setting User Preferences

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10 days

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Creating Users

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Adding Users

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Editing Users

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Using System Logs

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To set the log configuration:

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To configure the Log Viewer:

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Viewing Log Files

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Using Help

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Using System Messages

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Working with

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Adapters

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Selecting your CTI Adapter

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Viewing CTI Adapter Details

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Deleting an Adapter

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To start and stop adapters:

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Attribute Description

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Configuring Common Components

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Viewing the Recorder’s Status

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Field Threshold Default Value

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Viewing Capture Status

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Setting up the Recorder

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Restarting Web Services

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D:\Calls. It is

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Configuring Archive

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Managing Archive Drives

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Configuring an Archive Drive

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ATL-Tape 2

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Configuring Disk Manager

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Viewing Disk Drives

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Configuring Database Settings

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Creating a Database Server

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To create a database server:

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Servername\SQL2005

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Editing a Database Server

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Deleting a Database Server

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To delete a database server:

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Configuring Compression

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Managing Extensions

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Finding Extensions

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Creating Extensions

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Item Description Required?

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Editing Extensions

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Deleting Extensions

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To delete extensions:

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Understanding Live Monitor

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Configuring Observer

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To add a new attribute tag:

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To delete an attribute tag:

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Configuring Screen Recording

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To manage campaign Recorders:

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Item Description

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Troubleshooting Archive

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Using Voice Cards, NICs

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Configuring Voice Cards

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Viewing Voice Cards

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Field Description

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600001000000000.xml

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Identifying a Voice Card

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Deleting a Voice Card

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Adding a New Voice Card

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Replacing a Voice Card

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Viewing Voice Card Channels

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Configuring T1/E1 Voice Cards

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To modify a T1/E1 voice card:

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Field Description *

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Available

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Configuring PCM32 Voice Cards

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To modify a PCM32 voice card:

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Configuring NGX Voice Cards

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To modify analog channels:

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Voice Card Troubleshooting

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Problem Solution

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Completing the VOX Tutorial

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Example: VOX Enabled

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Configuring Network Settings

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Recorder):

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IPSIHeartbeatPortNum=nnnn

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Configuring Network Protocols

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Setting up the Call Manager

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To set up Enterprise Manager:

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Setting up Recorder Manager

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C:\Program Files\Witness

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Configuring Analyzer

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Viewing Analyzer

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Using Analyzer Manager

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Managing Analyzer Alarms

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To view Analyzer settings:

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Setting up Analyzer Logs

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Managing Analyzer Users

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Configuring Call Control

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To create a Recorder group:

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To edit a Recorder group

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on page 179

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3 Click Save

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Managing System

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Components

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Configuring Alarms

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Editing an Alarm

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To assign profiles to alarms:

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Viewing and Monitoring Alarms

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Acknowledging Alarms

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Clearing Alarm History

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To clear alarm history:

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on page 185

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4 Click Save

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2 Click Delete

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Configuring E-mail Servers

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Testing Email Settings

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Configuring SNMP Nodes

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Field (all

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Description

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Deleting SNMP Nodes

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Using Component Information

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Exporting Component Logs

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To export component logs:

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Clearing Component Logs

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Performing System

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Maintenance

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To add an archive device:

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Changing Voice Cards/NICs

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Replacing a Hard Drive

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Managing Archive Devices

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To manage archive media:

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Rebooting and Restarting

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Installing a Service Pack

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Upgrading the Unify Script

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Performing Disk Management

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To defragment hard drives:

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Changing a Serial Number

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Managing Agents

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Adding Extensions

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Pruning Contacts

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To backup the Recorder:

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To restore the Recorder:

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Swapping the System Database

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COL name format a32;

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SELECT pool, name, bytes

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Troubleshooting

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Checking Wiring

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To check a Recorder’s status:

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Finding Lost Calls

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Using the Switch Report

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Activity Auditing

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Appendices

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Compatible Voice Cards

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Type Ai-Logix

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Alarms Summary

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Appendices Alarms Summary

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Using the Diagnostics Tools

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Correcting Tampering

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Exec Record

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Field Description

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Aspect Event Bridge

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(TSAPI):

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Avaya DLG Adapter

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Avaya PDS 12 and 3.0

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Avaya ASAI via CVLAN Adapter

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BT Integration

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Cisco CallManager with JTAPI

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Cisco Call Manager

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Genesys Adapter

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for TCP/IP

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for Local RPC

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for named Pipes

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for UDP/IP

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ICM Adapter

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Glossary

299

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