Version 2.0 Global CS team Language : English 1 Galaxy Note3 customer Consultant Guide Android mobile technology platform
General Air command Q : What is the additional Air Command with S Pen? A : When hovering your pen anywhere on the screen except over media content, th
Cannot play the Divx / AC3 format files Q : When I transfer the files from old device to my new Galaxy Note3, the Divx / AC3 format files is not playe
Using the USB 3.0 Q : When connecting my Galaxy Note3 to PC using the USE 3.0, data connection(ex: internet , store, downloading) is often disc
END Customer Consultant Guide Android mobile technology platform 102 Language : English
General Air command – 1. Action memo (1) Q : How can I use the Action memo of Air command with S Pen? When hovering your pen anywhere on the screen ,
Q : How can I set the input language for handwriting recognition? A : You can set the handwriting input language by next step. You will be able
General Air command – 2. Scrapbooker Scrapbooker allows you to save content easily. Collect your favorite images, with related text and URLs, and save
To save contents from Scrapbooker ※Scrapbooker allows you to save content easily. Hover your pen over the screen and press the pen button to view
Scrapbook You can check the easy clipped or scraped picture with S Pen in Scrapbook application. Scrapbook allows you to group your favorite images,
Scrapbook – 1. Save from Scrapbooker ※Scrapbooker allows you to save content in Scrapbook easily. Hover your pen over the screen and press the pe
Scrapbook – 2. Save from Easy clip (1) You can also use Easy clip to save the contents Q : How can I save content from Easy clip with S Pen? 1. After
Scrapbook – 2. Save from Easy clip (2) Q : How can I reshape the drawn closed area with S Pen before saving? A : Refer the next step using
General Air command – 3. Screen write When hovering your pen anywhere on the screen , press the pen button and select the Screen write. Current screen
Date Version Comments 2013.09.06 V1.0 Initial version 2013.09.17 V2.0 HQ Addition : fixed the page 11 Add the page 12 : Action Memo(2)
General Air command – 4. S Finder When hovering your pen anywhere on the screen , press the pen button and select the S Finder. You can enter keywor
S Finder Enter two or more words in the search box separated by spaces and S Finder will find search results that include all of the words you provide
General Air command – 5. Pen window When hovering your pen anywhere on the screen , press the pen button and select the Pen window. And draw a window
Pen window You can draw application list popup for multi-tasking at anywhere, anysize in screen. With S Pen, draw the area you want to display applica
To set the Air command Q : How can I set for using the Air command ? A : 1. Select the setting 2. First of all, in Controls tab, Drag the Air vi
Ir view Air View option 25 Galaxy S4 ※Air view option shows you helpful information when you hover your pen or finger over the screen Galaxy Note3 - W
Air View option – 1. Air view finger 26 ◆ Information preview : Preview information, extend text, or enlarge pictures by hovering your fi
Air View option – 2. Air view pen 27 ◆ Icon labels (by pen nib) : View the labels of icons by hovering your pen over them. ◆ List scrolling :
To set the Air view option Q : How can I set for using the Air view option? A : 2. In Controls tab, Drag the Air view switch to the right to enabl
Direct pen input (1) Q : What is the Direct pen input option? A : With Direct pen input, you can fill in forms and write messages on your device in y
3 Notice: All functionality, features, specifications and other product information provided in this document including, but not limited to, the be
Direct pen input (2) Tap Tap Writing in applications : You can write directly on the screen with your S Pen in some features/apps, such as the di
To set the Direct pen input Q : How can I set for using the Direct pen input option? A : 1. Select the setting 2. In Controls tab, select the
My Magazine Q : What is the My Magazine app ? A : Use to make your own social magazine. My Magazine recommends content, information, and appli
My Magazine – change the received content Q : How can I change the received content of My Magazine? A : 1. Tap to view options 2. Tap >
My Magazine – set the country Q : Can I receive the new from different country? A : 1. Touch the Menu key , and select the Settings. 2. Select
Q : What is the SketchBook for Galaxy app? A : Use to create a quick concept or sketch out your idea for a project. Use artistic tools to draw and pa
SketchBook for Galaxy – basic tips Q : What is basic tips for using the SketchBook app? A : Next is explanation for creating the new sketch , choosing
SketchBook for Galaxy – Shortcuts <Method 2> : Hover and click the S Pen button for the shortcut menu. <Method 1> : Double tap corners
SketchBook for Galaxy – Layer 1.Select 2.Select Q : How do I add a layer? A : To add a layer, follow the steps below: 1. Select Layers icon.
SketchBook for Galaxy – Layer option (1) ※ Use layers to combine image, control the editing process, and show/hide image components.
Device layout Front Back
SketchBook for Galaxy – Layer option (2) ※ Use layers to combine image, control the editing process, and show/hide image components.
Bloomberg+ (1) Q : What is the Bloomberg+ ? A : Use this application to get the latest news about finance, business, market data, and more. This
Bloomberg+ (2) – sharing news News including the video are played through Video Player Each news can be shared by various applications Select Sharing
Evernote Q : What is Evernote app? A : Evernote is an easy-to-use app that helps you remember everything across all of the devices you use. Evern
Evernote – Create a new note Q : How can I create a new note via Evernote? A : In Galaxy Plus folder, execute the Evernote. 1~2. If you don’t h
Evernote – basic function Q : How can I use the basic function of Evernote ? A : After you create a new notes, you can check in All Notes list.
Evernote – Sync setting Q : How can I change the sync option of Evernote? A : 1. Select the menu and choose the Settings option. 2. Choose the Sy
Evernote – How can I sync S Note files with Evernote account Q : How can I sync S Note files with Evernote account? A : If you sync your S-Note files
One-handed operation The one-handed operation settings help you to use keypads easily with only one hand. If you select one-handed operation, the pos
One-handed operation According the input and control methods you select , the location on screen is like next screen. Each option is enable to adjust
Main spec Main spec may vary or differ by country, the region or service provider.
Color matching between S View cover and window Galaxy Note3 recommends the external window color according to your S View cover. When covers the S Vi
Reactivation lock (1) Q : When I try to reset my Galaxy Note3, the screen that requests password is displayed differently before. What’s the pas
Q : When I try to disable the Reactivation lock feature , I don’t remember my password. What should I do? A : You can find the your Samsung e-mail a
Improved function and Application Apps folder S Note S Health Camera S Voice Voice Recorder Group Play Signature Screen lock Multi Window
Apps folder 54 Galaxy S4 ※ Applications are classified to Samsung, Galaxy Plus, Google folder according to the property Galaxy Note3 -In Galaxy Note3
S Note 55 Q : How do I start S Note? A : To start S Note, follow the steps below 1. From the start screen, select Start. 2. Select o
Q : How do I add a index in the S Note? A : To add a index in the S Note, follow the steps below 1. Select Setting icon on the bottom of the
S Note – Easy chart Q : How do I add a chart in the S Note? A : To add a chart in the S Note, follow the steps below: 1. Select Inset icon on
S Note – Easy chart ◆ To create a table, drag the pen across the screen to select rows and columns and tap the done button when you are fi
S Note – Easy chart ◆ To create a line chart, draw a line or tap anywhere you want on the chart - To edit a value tap a point on
6 Classification App/Function Explanation New Air command, Scrapbook, S Finder, Pen window, Air view option, Direct pen input, My magazine, SketchBo
S Note – Writing sound 1.Select ※ Writing sound in S Note added. Q : How can I set the Writing sound in S Note? A : To set the Writing sound follow
S Note - Grid 1.Select 2.Select 3-1.Select 3-2.Select Q : How do I set the grid in the S Note? A : To set the grid in the S Note, follow the steps be
S Note – Edit Tag Q : How do I add a tag in the S Note? A : To add a tag in the S Note, follow the steps below: 1. Select Setting icon on th
S Note – Locking your notebooks Q : How can I lock my notebook? A : To lock your notebook, follow the steps below: 1. Select the settings ico
S Note – Showing or hiding the toolbar while editing ※ You can show or hide the toolbar while you are editing pages. ※ Tap the arro
S Health 65 Galaxy S4 ※ S Health support the audio guide to match set exercise effect target after analyzing heartbeat motion of HRM Galaxy Note3 -In
S Health 66 1-2.Select 2.Select Q : How do I set the S Health? A : To set the S Health, follow the steps below: 1. Select S Health in Samsung
S Health 67 Q : How do I set the S Health? (Cont.) A : 5. Enter your physical statistics(Name, Birthday, Gender, Height, Weight, etc) and then tap N
S Health Q : How do I use the Exercise mate ? A : S Health will support the audio guide to match set exercise effect target after analyzing heartbea
S Health You can change the view mode. Q : How do I use the Exercise mate ? 5. You can change the view mode of recording workout on map ( In Ma
New function and Application Air command Scrapbook S Finder Pen window Air view option Direct pen input My magazine SketchBook for Galaxy
S Health – Connection with HRM Q : When I try to connect my Galaxy Note3 with HRM(Heart Rate Monitors), my device doesn’t recognize the HRM. H
S Health – Wrong value on HRM Q : When I use the Exercise mate function with HRM, the value of HRM displayed on S Health app is not exact. What
Camera ※ A variety of camera modes are available so you can take pictures of various types of scene. 72 Galaxy S4 Galaxy Note3 -In Galaxy Note3, came
Camera – Surround shot (1) Q : How can I take picture of surround shot mode? A : Surround shot take 360degree pictures to create a spherical panoram
3. Move freely up, down, left and right as if it is taken with a wide angle lens. Please try to keep your camera away from the subject and als
S Voice ※ You can say “HI Galaxy” when in S Voice or while the screen is off to automatically wake up S Voice. ※ Note : S Voice might not recogniz
S Voice Q : How can I use S Voice while the screen is off ? A : To set the S Voice while the screen is off ,follow the steps below: 1.From the V
Voice Recorder 77 Galaxy S4 ※ Voice Recorder support the various functions. Galaxy Note3 - Voice Recorder function supports more improved like
Voice Recorder ※ Interview mode : The microphone is sensitive to sounds from one direction. One-directional recording picks up less sou
Group Play ※ The master device can change the screen to split or synced view. Using split view, you can use multiple devices to create one big sc
Air command Q : What is the Air Command that can use with S Pen? A : When you press the pen button while hovering your pen over the *screen, the air
Group Play Sending Device Receiving Device 1.Select 4.Select Sending device screen Receiving device screen 2. Choose 3.Select 1.Select Q : how can I s
Signature Screen Lock (1) Galaxy Note3 supports the Signature Screen lock by your personal signature. < How to use the signature screen lock> 1.
Signature Screen Lock (2) 5. Draw your signature with the pen 2 more time to confirm it 6. If the registration is completed, when to unlock the screen
83 Multi Window: Introduction Q: How do I use “Multi Window” feature two run two applications at the same time? A: Please see following sections show
Multi Window: Accessing the Multi Window function 84 Q: How do I access and use the “Multi Window” feature on my Galaxy Note3? A: To access this feat
Multi Window: Using multi window tray Q: How do I use the multi window panel of “Multi Window” feature on my Galaxy Note3? A: To access this feature,
Multi Window: Using multi window applications and view(1) Q: How do I use the multi window panel of “Multi Window” feature on my Galaxy Note3? A: To a
Multi Window: Using multi window applications and view(2) 5. While using Multi Window applications, select an application window, tap the circle betwe
Multi Window: Using multi window applications and view(3) 8. Drag and Drop content share items between the application windows. Drag an item to share
10. Tap the split bar handle and then tap the drag and drop icon. Multi Window: Using multi window applications and view(4) 11. Drag and drop a paragr
Specific Air command in application Attach images to Messages :When hovering your pen over the attach button, press the pen button to display a
12. Alternatively, in the multi window case of Message and Gallery application , without selecting the option of Drag and drop content, Tap and hold
Multi Window : Creating paired windows Q: How do I create a paired window of “Multi Window” feature on my Galaxy Note3? A: To access this feature, ple
Multi Window : Opening the same app in two windows You can use apps that are indicated both windows at the same time. Both windows are same Explore
KNOX for customer
What’s KNOX app? Q : There is KNOX icon that never been seen in Galaxy Note3. What’s this? A : Samsung KNOX is a ‘comprehensive’ mobile solution , us
KNOX – preloaded applications Q : What applications are preloaded in KNOX ? A : KNOX are preloaded the next applications , and the function is like t
KNOX – 3’rd party applications Q : How can I install the 3’rd party applications? A : Samsung KNOX provides various key applications in the KNOX con
Difference of Downloading speed in KNOX mode or not Q : According to the case that my Galaxy Note3 is in KNOX mode or not , downloading speed may dif
Additional FAQ
Not-preloaded apps Q : When I try to run the Story Album application that was existing in Galaxy S4, it’s not executed immediately and only sc
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