Samsung BN68-02540B-04 Uživatelský manuál stáhnout pdf (Strana 22)

English - 22

Getting Remote Support

Samsung Remote Support service offers you one-on-one support with a Samsung Technician who can

remotely:

• Diagnose your TV

• Adjust the TV settings for you

• Perform a factory reset on your TV

• Install recommended firmware updates

How Does Remote Support Work?

Having a Samsung Tech remotely service your TV is easy.

1. Call the Samsung

Contact Center

and ask for remote

support.

2. Open the menu on

your TV and go to

the Support section.

3. Select Remote

Management,

and then read and

agree to the service

agreements. When

the PIN screen

appears, provide the

PIN number to the

agent.

4. The agent will then

access your TV.

That's it!

Caring for the TV

‐ If a sticker was attached to the TV screen, some debris can remain after you remove the sticker. Please

clean the debris off before watching TV.

‐ The exterior and screen of the product can get scratched during cleaning. Be sure to wipe the exterior and

screen carefully using a soft cloth to prevent scratches.

Do not spray water or any liquid directly onto the TV.

Any liquid that goes into the product may cause a

failure, fire, or electric shock.

Turn off the TV, and then gently wipe away smudges

and fingerprints on the screen with a micro-fiber

cloth. Clean the body of the TV with a soft cloth

dampened with a small amount of water. Do not

use flammable liquids (benzene, thinners, etc.) or a

cleaning agent. For stubborn smudges, spray a small

amount of screen cleaner on the cloth.

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