Samsung Service NewsYour source for service informationFebruary, 2014
2014 Samsung TV Training to Begin March 1stBy Chuck Russo, Assistant Manager, TrainingBegins March 1st on PlusOne!2014 Samsung TV Training Course6 20
Samsung Introduces New Soundbar Offerings at 2014 CESFrom January 02, 2014 edition of CES NewsSamsung’s HW-H750 Soundbar amplifies any home entertainme
Samsung Wows 2014 CES with Virtual 9.1 Channel SoundFrom the January 02, 2014 edition of CES NewsWith a stunningly expansive sound field and audio tech
9 CE Tech TipsFixing HDMI “No Audio Issues” in Novetek and Fox-P LED TVsBy Khaled Abuali and Paul Kim, Managers, Product Support EngineeringCE Tech
10 CE Tech TipsCE GSPN UpdatesBy Jeff Brutman, Senior Staff, PublicationsWe encourage you to use our GSPN site to find the latest service bulletins to
11 CE Tech TipsCE GSPN UpdatescontinuedBulletin Number Subject Applicable ModelsASC20140127003SUBJECT: TV powers ON automaticallySYMPTOM: The TV pow
12 CE Tech TipsCE GSPN UpdatescontinuedBulletin Number Subject Applicable ModelsASC20140127007SUBJECT: Random / Intermittent Power Cycle (Reset)SYMP
13 CE Tech TipsCE GSPN UpdatescontinuedBulletin Number Subject Applicable ModelsASC20140127009SUBJECT: HDMI issue - “Video with no Sound”SYMPTOMS: •
14 HA Tech TipsHA Tech TipsLeaking Doors in DW80 Series DishwashersBy Jason Abrams, Assistant Manager, HA Product SupportBackground: If the water th
15 HA Tech TipsThe soware has been updated in production starting from the serial numbers and production dates listed in the table below.MODEL SERI
Samsung Service NewsYour source for service informationFebruary, 2014Inside this issueFebruary, 20141 2014 Samsung TV and Appliance Training: What’s
16 HA Tech TipsContact between Pantry Case and Vegetable Case in RF220 and RF221 Series RefrigeratorsBy Wes Sirois, Manager, HA Product SupportSympt
17 HA Tech TipsContact between Pantry Case and Vegetable Case in RF220 and RF221 Series RefrigeratorscontinuedSerial Number Example: Production Year
18 HA Tech TipsUsing the Temperature Probe in the NE58F Slide-In RangeBy Dorian Rua, Content Developer, TrainingThe slide in range NE58F has a tempe
19 HA Tech TipsHA GSPN UpdatesBy Jeff Brutman, Senior Staff, PublicationsWe encourage you to use our GSPN site to find the latest service bulletins to
Samsung Service NewsYour source for service informationFebruary, 2014Inside this issueFebruary, 201419 HA GSPN Updates
Samsung Service NewsYour source for service informationFebruary, 2014The information in this newsletter is published for experienced repair technician
Over the past few years, Samsung Technical Training has continued to evolve to better meet the needs of our Service Network. So, what are we plannin
The new Mobile GSPN, now with mobile Remote Management, has just become available for all authorized service centers. You can view an instructional vi
Field Service Team Zone UpdateBy Jorge Tavora, National Service Manager, Field ServiceUpdate - HE FST Zone - Mark Rowland and Mark Levine will manage
Field Service Team Zone Updatecontinued
Samsung Skills Challenge at ASTI 2014By Nicholas Webert, Regional TrainerSamsung is attending the 2014 ASTI/USA convention being held in sunny San Die
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